This Privacy Policy explains how baj365 collects, processes, stores, and protects the personal data of players in Bangladesh. Your privacy is a core obligation at baj365 — not an afterthought. Please read this document carefully before registering or using any baj365 service.
Six key principles that define how baj365 handles your personal data. The full legal text follows below.
Every connection between your device and the baj365 platform is protected by SSL (Secure Sockets Layer) encryption. This means your personal information, payment details, and account credentials are transmitted in encrypted form and cannot be intercepted by third parties on the network.
baj365 stores player data on secured servers with restricted access. Passwords are stored using industry-standard hashing algorithms and are never stored or transmitted in plain text. Access to player records is limited to authorised baj365 personnel with a legitimate operational need.
baj365 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is shared only with service providers who are contractually bound to use it solely for the purpose of operating the baj365 platform — such as payment processors and identity verification partners.
baj365 collects only the personal data that is strictly necessary to operate the platform, process transactions, verify player identity, and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed for safe, legitimate platform operation.
baj365 players in Bangladesh have the right to access their personal data, request corrections, and in certain circumstances request deletion. You can exercise these rights by contacting baj365 support. We process all data access and correction requests within 30 days of receipt.
baj365 retains personal data only for as long as it is required for operational purposes or as mandated by applicable legal obligations. Account data is typically retained for a period of five years following account closure, after which it is securely deleted or anonymised in accordance with our data retention schedule.
baj365 respects your rights in relation to your personal data. Here is a summary of what you are entitled to request at any time.
You have the right to request a copy of the personal data baj365 holds about you. We will respond to verified access requests within 30 days and provide a structured summary of your data in a clear, readable format.
If any personal data held by baj365 about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity verification may be required before corrections to core account data (name, date of birth) are applied.
In certain circumstances, you may request that baj365 delete your personal data. This right is subject to legal retention obligations — baj365 may be required to retain certain records for regulatory compliance purposes even after an account is closed.
You may request that baj365 temporarily restrict the processing of your personal data in specific circumstances, such as while a dispute regarding data accuracy is being resolved. During a restriction period, baj365 will store your data but will not actively process it for operational purposes beyond what the restriction permits.
You have the right to receive a copy of the personal data you have provided to baj365 in a structured, commonly used, machine-readable format. You may also request that this data be transmitted directly to another service provider where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once an objection is received, baj365 will cease processing your data for that purpose without requiring further justification from you.
A clear summary of the types of personal data collected, why it is collected, and the lawful basis for processing it.
| Data Category | Examples | Purpose | Lawful Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, NID or passport number, photograph | Account registration, KYC verification, age verification | Contractual necessity; legal obligation |
| Contact Data | Mobile number, email address, residential address in Bangladesh | Account communication, OTP delivery, support correspondence | Contractual necessity |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention | Contractual necessity; legal obligation |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, service optimisation | Legitimate interests |
| Usage Data | Games played, bets placed, deposit/withdrawal patterns, pages visited | Responsible gaming monitoring, personalisation, platform improvement | Legitimate interests; contractual necessity |
| Marketing Data | Promotional preferences, communication opt-in/opt-out status | Sending relevant offers and platform updates where consent is given | Consent |
| Support Data | Live chat transcripts, email correspondence, complaint records | Resolving player queries, training, dispute resolution | Legitimate interests; legal obligation |
This Privacy Policy ("Policy") is issued by baj365 ("baj365", "we", "us", or "our") and applies to all personal data collected from individuals ("Players", "Users", "you", or "your") who access, register on, or use the baj365 platform available at baj365.vip, including all associated services such as sports betting, live casino, slot games, crash games, and player account management.
baj365 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This Policy explains what personal data we collect about you, how we use it, with whom we share it, how long we keep it, and what rights you have in relation to it. By registering an account or using the baj365 platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read together with the baj365 Terms & Conditions, which govern the overall use of the baj365 platform, and the Responsible Gaming policy, which addresses how baj365 uses data to support safe play obligations.
baj365 operates the online betting and casino platform at baj365.vip, providing services to players located in Bangladesh. baj365 acts as the data controller in respect of the personal data processed under this Policy, meaning that baj365 determines the purposes for which and the means by which personal data is processed.
For any privacy-related enquiries or to exercise your data rights, you may contact the baj365 Data Support team via live chat on the platform or by email at . All data-related requests are handled in accordance with the timelines described in Section 14 of this Policy.
When you register an account, deposit funds, contact support, or interact with baj365 services, you may provide the following categories of personal data:
When you access the baj365 platform, certain technical data is collected automatically through cookies, log files, and analytics tools:
baj365 collects personal data through the following channels:
baj365 uses the personal data we collect for the following purposes:
baj365 processes personal data only where a valid lawful basis exists for doing so. The following lawful bases apply to baj365's data processing activities:
baj365 does not sell or rent your personal data to third parties. We share personal data with the following categories of recipients, and only to the extent necessary for the stated purpose:
All third-party service providers who process personal data on behalf of baj365 are required to maintain appropriate technical and organisational security measures and to process data solely in accordance with baj365's documented instructions.
Some of the third-party service providers used by baj365 may be located in countries outside Bangladesh. Where personal data is transferred to a recipient in another country, baj365 ensures that appropriate safeguards are in place to protect the data during transfer and storage. These safeguards may include contractual clauses that impose data protection obligations equivalent to those applied by baj365, or reliance on the recipient country's adequate data protection framework.
baj365 will not transfer personal data internationally where doing so would expose the data to a materially lower standard of protection than is applied within baj365's own infrastructure. Players may request further information about specific international transfer safeguards by contacting baj365 support.
baj365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal retention obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
The baj365 platform uses cookies and similar tracking technologies to enhance the player experience, maintain session security, and collect usage analytics. The following categories of cookies are used:
Most web browsers allow you to control cookies through browser settings. Please note that disabling certain cookies may affect the functionality of the baj365 platform. For more information on managing cookies, refer to your browser's help documentation.
baj365 may send you promotional communications about bonuses, new games, sports betting offers, and platform updates where you have provided your explicit consent to receive such communications at the time of registration or through your account settings. All marketing communications from baj365 are sent in English and are targeted at Bangladesh-based players.
You may withdraw your consent to receive marketing communications at any time by contacting baj365 support via live chat or email. Following receipt of a withdrawal request, baj365 will cease sending marketing communications within five business days. Withdrawal of marketing consent does not affect the sending of essential transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts, which are necessary for the operation of your account.
The baj365 platform is strictly restricted to individuals aged 18 years and above. baj365 does not knowingly collect personal data from individuals under the age of 18. If baj365 becomes aware that personal data has been collected from a minor, the associated account will be immediately closed, all data will be deleted, and any verifiable deposits will be returned in accordance with baj365's underage account procedures.
If you are a parent or guardian and believe that a minor has registered on the baj365 platform, please contact baj365 support immediately via live chat or email so that the matter can be investigated and resolved promptly.
baj365 implements a range of technical and organisational measures to protect the personal data of its players against unauthorised access, loss, disclosure, or destruction. These measures include:
While baj365 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their baj365 accounts and to contact support immediately if they suspect any unauthorised access to their account.
As a baj365 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact baj365 support via live chat or email at . baj365 will respond to all verified data rights requests within 30 days of receipt.
baj365 may need to verify your identity before processing a data rights request to ensure that data is not disclosed to an unauthorised third party. Identity verification does not affect the 30-day response timeline, which begins upon receipt of a complete, verifiable request.
baj365 reserves the right to amend this Privacy Policy at any time. When material changes are made, baj365 will notify registered Players via their registered mobile number or email address, or through a prominent notice on the baj365 platform. The revised Policy will take effect on the date specified in the notification.
Your continued use of the baj365 platform following notification of any changes to this Policy constitutes acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how baj365 protects and uses your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way baj365 handles your personal data, please contact the baj365 support team through any of the following channels:
baj365 acknowledges all privacy-related queries within 24 hours and aims to resolve data rights requests within 30 days of receipt. Complex requests that require extensive data retrieval or legal review may require additional time, in which case baj365 will inform you of the expected resolution timeline within the initial 30-day window.
Our support team is available around the clock to answer any data privacy questions. You can also review our Terms & Conditions for full platform rules, or explore the baj365 FAQ for quick answers to common player questions.